Your privacy is important to
us. This consumer online privacy statement (“Online Privacy
Statement”) explains how we collect, share, use, and protect
information when you visit or use this online service and
any other online services offered by New York Community
Bancorp, Inc., New York Community Bank, their affiliates and
subsidiaries (collectively, “ NYCB
”, “
We ” or
“ Our ”). This statement covers NYCB’s
online services, including the myNYCB.com web site (the
“ Site ”) and NYCB mobile services, as
well as any interactions you may have while viewing content
provided through an online digital advertising campaign.
This
Online Privacy Statement is provided with respect to content
and services delivered and offered by NYCB in the United
States. When using NYCB’s online services to receive
information or to access the Site for transaction purposes,
your information will be transferred or processed in the
United States. Certain NYCB web site pages (e.g., a micro
site) and NYCB social media sites may have terms regarding
the privacy of your information in addition to those
described in this Online Privacy Statement. Please be sure
to review the privacy disclosures for the specific NYCB
Online service you are using.
Our
online services are NOT intended for children under 13. We
do not knowingly collect personal information from children
under 13 without parental consent.
If you
have a financial product or service with us, we will use and
share any information that we collect from or about you in
accordance with our Consumer
Privacy Notice (PDF) , however, in no event will the
sharing of such information infringe on any applicable law
or regulation.
Information We Collect
Personal
Information. When you visit or use our online services, we
may collect personal information from or about you such as
your name, e-mail address, mailing address, telephone
number(s), account number, user name and password. We may
also collect information about your third party accounts,
social security number, driver’s license number and other
data when you provide such information to apply for an
account and/or use the Site and other online services and
such collection is reasonably required for ordinary business purposes.
Other
Information and its Usage. In addition to the personal
information described above, we or our third party partners
may collect certain information about your use of our online
services. For example, we may capture certain location
information (a zip code used in an ATM or branch locator),
the IP address of the device you use to connect to the
online service, the type of web browser you use, information
about the last web site you came from before visiting the
Site, and the parts of the Site you access during your
visit. We or our third-party partners may also use cookies,
web beacons or other technologies to collect and store other
information about your visit to, or use of, the Site and our
other online services. We may later associate the usage and
other information we collect online with personal
information we may have about you.
NYCB
Mobile. For your convenience, NYCB enables you to access
certain products and services through downloadable mobile
applications and websites designed for access via a web
browser used on a wireless device (“NYCB Mobile”). When you
use NYCB Mobile, we may collect information such as unique
device identifiers for your mobile device, your screen
resolution and other device settings, information about your
location, and analytical information about how you use your
mobile device. We may include certain permissions for NYCB
Mobile, including seeking permission to collect information
about the geographic location of the mobile device you are
using to access NYCB Mobile.
Additional Sources of
Information. We also may collect information about you
from additional online and offline sources, including
co-branded web sites we may operate with partners or
third-party commercial sources, such as credit reporting
agencies. We may combine this information with the personal
and other information we have collected about you under this
Online Privacy Statement.
How We Use the Information
We may
use your personal information for a variety of reasons,
including the following: -
to respond to your
inquiries and/or requests
-
to process applications and
transactions
-
to verify your identity in
order to allow access to your account(s)
-
to provide you with
relevant information and promotions about products and
services
-
for business purposes such
as data analysis, optimizing your web site and mobile
experience, managing your preferences, supporting risk
management, and fraud monitoring and
prevention
-
to share, as permitted,
with our affiliates and with third parties who agreed to
keep it confidential and use it only to provide the
services we have asked them to perform, as explained in
our Consumer Privacy Notice
Cookies
You can control
whether or not to accept cookies. A ‘
cookie ’ is
a small text file that a web server may place on your
computer when you visit a web site. The file uniquely
identifies a browser/computer and information stored in a
cookie sent by a NYCB web page can only be read by NYCB (or
a company we work with). You can modify your browser setting
to either notify you when you receive a cookie so you can
choose whether or not to accept it or set your browser to
not accept cookies automatically. If you decide to not
accept cookies, some features and services on the Site may
not work properly because we may not be able to recognize
and associate you with your account(s).
Web Site Tracking
We try and place
advertisements where we think they will be most relevant to
our customers. Third party companies we work with may place
and track our advertisements on third-party websites. As
there is no technical standard for how Do Not Track consumer
browser settings should work on commercial websites, the
marketing industry has undertaken certain self-regulatory
initiatives to provide consumers with a choice of the types
of ads they may see online and to enable them to opt-out
from online behavioral ads served by some or all of the
companies participating in these programs reasonably
conveniently. Because of the absence of such technical
standards, we cannot ensure that the Site will respond to Do
Not Track consumer browser settings in any particular instance.
If you
prefer to not receive targeted advertising, you can opt out
of some network advertising programs that use your
information by visiting the Network Advertising Alliance
(“NAI”) site at http://www.networkadvertising.org/choices/
. This will not avoid you
from seeing any ads, but will avoid having any relate to
your interests as determined during your web browsing. The
NAI web site also offers a tool that identifies its member
companies that have placed cookies on your browser and
provides links to those companies. Please note that network
advertising companies that provide these services have their
own privacy policies and are not subject to our Online
Privacy Statement.
Security
Protecting your
information is a priority of NYCB. We protect your
information with reasonable physical, electronic and
procedural safeguards that comply with Federal
standards. For more information about our commitment to
security and for tips about what you can do to help guard
against fraud and identity theft, visit our Security
Center .
Accuracy of Information
Keeping your account information accurate and
up-to-date is important. You may review or update certain
information by logging on to NYCB Online. You may also
contact us by using the Customer Service option on our
website or you may contact your local branch.
Notice of Changes
NYCB reserves the right to amend this Online
Privacy Statement from time to time without prior notice. By
including the ‘Effective Date’ of this Online Privacy
Statement, as indicated below, the last time it was revised
or materially changed is made clear and enables you to
determine whether there have been any changes since you last
reviewed this Online Privacy Statement. Please review
periodically.
Effective Date
This Online Privacy Statement was last modified
on August 2018. |